FAQ

What to do, if my connection is lost during my presentation or chairing?

If you stumble upon any technical difficulties, like no audio or video, hanging presentations, etc., you can do the following:

Whom should I contact if I encounter a technical problem?

If you have questions or any technical difficulties, you can write to us any time before or during the conference: micreate@interkulturalni.pl – our Support Team – Asia & Miłosz will be there for you all the time.

Whom can I contact with a program-related question?

Should you have any concerns do not hesitate to contact us at the addresses: micreate@interkulturalni.pl.

How can I prepare for the conference to ensure the best experience?

To ensure the best video and audio quality, it’s worth taking care of a few details.

Read more tips about your preparation: 9 Tips To Rock Each Videoconference From Home | by Agata Kukwa | DAC Technology Blog

 

If you have questions or any technical difficulties, you can write to us any time before or during the conference: e-mail.

What software do I need to take part in the conference?

The conference will take place on the Zoom platform, which is an app for video conferencing. You may want to download and install Zoom to your device in advance – you need Zoom Client for Meetings if you use a desktop computer (Windows, macOS), or Zoom Cloud Meetings if you use your mobile or a tablet.

 

We recommend customizing your profile with your full name and possibly your photo so we can easily recognize each other. Read more:Customizing your profile – Zoom Help Center.

 

If you are curious and want to watch some more instructions for using Zoom, you can find them here: How To Zoom.

I am a Speaker. What would be the best way to prepare my presentation?

What are the best practices according to my Internet connection?

You might want to check if you have diversified Internet sources (e.g. fixed-line and mobile Internet) in the place you will be connecting to the conference. If one of your connections will not work, you can always switch to another.


You’ll have the best experience when using an ethernet cable. A wi-fi or LTE connection will of course work as well. If using mobile Internet make sure you have enough traffic in your plan.

How do I join the conference rooms?

To join the conference, you need to register, because all the links will be sent to you via email.

 

Each session will have a separate zoom link active 30 minutes before the session. If you are a presenter, a chair or a co-chair please make sure to connect at least 15 minutes in advance.

 

You will find the list of session links in your mailbox …, data before the conference as well as each morning of the conference as a daily digest.


To join the conference room, you’ll need to click on a link in the email. It will open in your browser which will then open the zoom app with a chosen session.


The conference capacity is 100 participants for each session. We will be letting you in on a first-come, first-served basis for each session.

How do I chat effectively?

A short reminder, how to chat effectively:
Write questions in such a manner that they are easy to understand without a specific context.

Will there be any possibilities of networking?

At the end of each conference day, we will be organizing breakout (networking) rooms. On the first day, the main idea of the breakout rooms is to get to know each other, especially participants and chairs of particular panels, and, in the next days to have follow up discussions of a given day’s sessions. You will be able to choose your breakout room during the last session on a given day. No worries, if you cannot attend though! Still have a question? Ask your question here.